Terms & Conditions

Effective from August 8, 2026

These Terms govern the sale of the digital service offered through the website fonsena.com and the relationship between the seller and the customer. By making a purchase, you agree to these Terms.

1. The seller

Dosť Dobré s. r. o.
Sklenárova 1360/10, 821 09 Bratislava – Ružinov, Slovak Republic
Company ID (IČO): 55 854 532
Tax ID (DIČ): 2122112388
Registered in the Commercial Register of the Municipal Court Bratislava III, Section: Sro, Insert No. 173678/B
Contact e-mail: wish@fonsena.com
The seller is not a VAT payer.

2. What the service is

The service is a digital experience: for a fee, the customer can throw an interactive coin into a fountain and is shown a short line of text. An optional promo code may grant additional throws for the same payment, or allow the experience to be used without payment. The service is purely digital; no physical goods are delivered.

3. Price and payment

The price for one wish is EUR 2.00, inclusive of any applicable taxes. The price does not change even if a promo code grants additional throws.
Payment is made online through our payment provider, Stripe. You enter your card details directly on Stripe's secure page.
A contract is formed once payment is completed and confirmed by Stripe.

4. Digital content and right of withdrawal

This is the supply of digital content that is provided immediately after payment. In accordance with consumer protection law, before completing payment the customer expressly consents to the immediate performance of the service and acknowledges that, by giving this consent, they lose the right to withdraw from the contract within 14 days, because the content is delivered at once.

By completing payment for the service, the customer gives this consent; these Terms are linked from the site at all times before checkout begins.

5. Promo codes

A promo code may grant additional throws for one payment, or allow the experience to be used without payment (depending on how the code is configured).
A code may be limited by time or number of uses, and the seller may deactivate it at any time.
Codes have no monetary value, cannot be exchanged for cash, and cannot be combined unless stated otherwise.

6. Service availability and complaints

If a payment succeeds but the service fails to display correctly for technical reasons, the customer is entitled to a remedy or a refund of the amount paid. Complaints can be made via the contact e-mail above; please include the payment identifier and a brief description of the problem. We will handle complaints without undue delay.

Refunds in justified cases (e.g. a technical fault) are issued using the same method the payment was received, through Stripe.

7. Liability

The service is provided "as is", as a digital experience of an entertainment nature. The seller is not liable for temporary unavailability caused by hosting, payment provider, or internet connection issues outside its control.

8. Privacy

The processing of personal data is described in a separate Privacy Policy.

9. Governing law and disputes

These Terms and the contractual relationship are governed by the law of the Slovak Republic. Nothing in these Terms limits any mandatory consumer rights you may have under the law of your country of residence. If you are a consumer in the EU, you may also use the European Commission's Online Dispute Resolution (ODR) platform.

10. Changes to these Terms

The seller may update these Terms from time to time. For contracts already concluded, the version in effect at the time of purchase applies. The current version is always available on this page.